Popular Questions

I don't know that the subscription is auto-renewed and I've being charged even though I never used a

• If you are charged even if you didn't use any premium service in your plus plan peroid, please kindly reach out to us through:

  1. Email: Send an email to contact@studyx.im.
  2. Live chat: Utilize the live chat feature located in the bottom left corner of our website.

  When reaching out, please include your StudyX ID and a description of the issue you are facing. If possible, attach a screenshot to help us address your concern more efficiently.